About the Customer
Infrastructure & Construction
UK & Ireland
Graduate recruitment
TopScore Assessment Centres (virtual & in-person), Self-administered exercises, Flexible assessor management
percent increase in graduate intake year on year
the size of the candidate pool for assessing
percent said the platform was an improvement
The Challenge
Kier Group are a leading provider of infrastructure services, construction and property developments. After a couple of years using an assessment platform with significant challenges throughout, the Kier Group team were very sceptical about using another assessment platform and confidence was low.
With their graduate intake for 2025 increasing by 40% compared to 2024 resulting in a candidate pool of over 200, Kier needed a streamlined process that was easy to use, reliable, and effective.
Our Solution
Using TopScore to facilitate their in person and virtual assessment events gave Kier Group a seamless digital solution for their recruitment process.
With the ability to instantly change exercise materials and assessors when needed, along with the self-administration of exercise content, TopScore’s features were described as ‘an absolute game changer’ for Kier.
As Kier Group work in an ever-changing environment with the needs of the business shifting dramatically from day to day, having the ability to seamlessly adapt ensured a positive response from both candidates and assessors, and increased confidence across our stakeholder population.
Results
The Kier Group team grew in confidence around using an assessment platform thanks to the delivery of the project in full.
Feedback from the Kier team has been excellent, and all have expressed how intuitive and user friendly the TopScore interface is.
More importantly, Kier Group’s key business stakeholders have been extremely impressed, and comments such as ‘Can I use this for all of my interviews?’ and ‘Am I doing something wrong, it seems too easy?’ are a testament to the work that [the team] has dedicated to making the platform as simple and effective as possible.
of the assessors who said they experienced a significant improvement compared to the previous platform used
Looking Ahead
Feedback following the use of the Unseen’s assessment centre product has been so positive for Kier Group that they are now in the process of initiating a trial with an external partner to review the use of TopScore across all their Emerging Talent pathways.
The use of TopScore to provide an inclusive assessment structure and content, and the ability to ensure candidates are assessed fairly throughout the process, will be a key target of the trial.
In summary, I’ve personally been really impressed with both the platform and the support provided, it was a big gamble after the negative experience with a similar platform but my faith has been restored!! A massive thank you to Joe and Adam for their continued support and we’re looking forward to a long partnership!
Craig Melvin, Emerging Talent Recruitment Manager
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