How the Ministry of Justice used chatbots to increase candidate engagement and arm candidates with the information they need to succeed
About the Customer
Ministry of Justice
SSCL and the Ministry of Justice
Using chatbots to increase candidate engagement and arm candidates with the information they need to succeed.
94% satisfaction rating and 234 days of human work time saved by the bot.
The Challenge
SSCL needed to find a way for their client, the Ministry of Justice, to engage with potential and in-process candidates in a valuable way that answered questions, provided valuable advice, sifted candidates for different jobs, while also improving time efficiency for recruiters.
Our Solution
Meet & Engage, Unseen’s candidate experience and onboarding platform, powers a chatbot that supports candidates and recruiters.
A chatbot that answers FAQs, helps candidates self-sift for 7 different roles, and seamlessly hands over to live chat with a recruiter during office hours.
Results
satisfaction rating
days of human work time saved by the bot
different roles candidates can self-sift for
Demo Meet & Engage’s full range of features
Demo Meet & Engage’s full range of features and see how they could elevate your candidate experience.
Meet & Engage is Unseen’s candidate experience and onboarding platform.